Admin queue

Update status, reply, route between teams, request approval, or delete tickets.

All teamsFP&ASupport

Dashboard

Support team

Total

2

All active tickets

Open

1

Not yet worked

In progress

0

Being handled

Pending approval

0

Needs sign-off

Waiting

0

Awaiting requester

Processed

1

Resolved + closed

Resolved

1

Fix confirmed

Closed

0

Fully complete

Simulate inbound email

Only @clsliving.com senders are accepted. To address selects the team.

IDSubjectStatusPriorityRequester
TKT-1039Badge reader not working at lobbyresolvedmediumsam.patel@clsliving.comTKT-1041Cannot access shared drive folderopenhighjordan.lee@clsliving.com